Swindon SEND Families Voice work as equal partners with our Local Authority and Health providers to ‘co-produce’; this means that we are part of the decision-making process from the very beginning of an idea. We recognise the benefits of working in partnership when planning, developing, implementing or reviewing a service.
To be able to accurately represent what families want and need we must gather as much information as possible about the services families receive locally. Therefore, we seek the views of all parent and carers within the local area in order to understand their needs and the challenges they face.
Tell us your experiences: Good, bad, what did or do you need as a family, what would have made things better for you? We use the experiences of local families to ensure that services provided are what families actually need and constructively challenge decisions that are taken by our Local Authority and Health providers. You can share your experiences with us by attending our coffee mornings, events, participate in our surveys and focus groups, via Facebook, phone or email email@example.com
All information is recorded anonymously and used to influence and drive our priorities as a forum. We are unable to take on individual cases and unfortunately cannot advocate for families but we will record trends and use the information to improve local services.
How does co-production work?
Parent carers are involved as equal partners with the Local Authority to:
- Design and develop the new services that families need.
- Review existing services and recommend improvements.
- Work with the local authority and health authority right from the start of any new program of change, providing a strong parent and family voice at all levels of decision-making throughout the process.
What is the difference between co-production and consultation?
Swindon SEND Families Voice strongly believes that ‘consultation’ is not the same thing as ‘co-production’. The traditional model of canvassing parents and families for their opinions in one-off surveys or forums before Local Authorities then go away and make the decisions themselves, often does not produce the necessary change in services that children and families actually need. By continuously working closely with the Local Authority and ‘co-producing’ any change, parent carers are much more successful at securing the changes that are needed to benefit all children and young people with SEND in Swindon. Local Authorities can also be more confident from the outset that the services that they are designing or providing services which are actually needed.